Client Speak

  Having been working together with ALIA in some projects in Close Up, I am happy with the quality of relationship and the result they have produced. As market dynamic is changing faster, working in bullet speed within quality frame expected is becoming very important. That's how I feel that ALIA has the capabilities to fulfill those needs.

  The best thing about ALIA is the speed of their response... Many times, I find that instead of my following up with them, they are the ones following up for approvals etc...

  I am very pleased to say that my experience with ALIA has been very professional and cordial. There has been no instance which I can recount where deadlines were not met or the suggestions and recommendations were not implemented. I think ALIA is capable of meeting very tight deadlines and responds quickly to any request.

  ALIA is a reliable and dependable business partner. It has always been a pleasure to work with them because of their commitment to delivering quality work, on time, every time. You can always count on them to put that extra effort in to help you save time when every hour matters.

  ALIA has been like a partner to us in all our brand activities. The team members are extremely sincere and dedicated. If there is a synonym for prompt and great service, it is ALIA.

  Working with ALIA has always been a pleasure for me. Customer service has been excellent with high responsiveness and good accuracy. The good thing about ALIA is being proactive - for example, if you do not get supplier details for releasing an artwork, you ask yourself where it has to be sent to avoid any delay in network.

  Working with ALIA is a pleasure for us mainly due to

Service Provided - Team knows the meaning of customer delight very well. Attentive to customer's requirements and needs.
Response Time - Very quick and understands the business situation that unless ALIA delivers things on time, we (HLL) can't deliver things on time.
Technical resource - Good. Most important you have team who are keen to learn. People from different educational background has put efforts to see that they learn the system and deliver

  My experience has been extremely encouraging. ALIA is a professional outfit that has always delivered quality work on time. I am glad we are working with ALIA.

  This mail is to recognise the great work being put in by ALIA on Project U2: The global relaunch of Pepsodent:

- The response time of ALIA for releasing artworks has been excellent sometimes even 1 day for new designs.
- The ability to overcome cultural and language barriers when dealing with non english speaking countries.
- The empathy shown to other countries and the willingness to make local language artworks.
- The initiative taken to pro actively deal with countries and sort out problems.
  Well done and keep up the good work.